Inventory Control Supervisor - Returns

At Ben E. Keith Company, our legacy is strong—and our future is even stronger. For more than a century, we’ve been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships. Today, our Food Division spans multiple states, and our Beverage Division brings top beverage brands to communities across Texas.

But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

Position Summary

Provide direct leadership and oversight of the night returns operation. Ensure accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory. Maintain inventory integrity through proper disposition, tracking, and reporting of returned product. Support warehouse productivity, inventory control compliance, food safety, and operational efficiency.

Partner with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.

Key Responsibilities

Supervise and develop returns employees through coaching, training, accountability, and performance management. Monitor daily operational metrics and identify opportunities for process improvement. Ensure compliance with company policies, food safety standards, inventory procedures, and workplace safety requirements. Investigate and resolve inventory discrepancies, damages, and driver return exceptions.

Provide staffing, scheduling, and workload coordination to meet operational demands. Maintain accurate documentation and reporting for returns and inventory activities. Work Schedule: Monday-Friday 8am-5pm Education and/or Work Experience Requirements: Minimum 1 year of supervisory experience. Minimum 1 year of food distribution experience.

Strong background in warehouse operations, inventory control, and product accountability. Proficiency with warehouse management systems, Microsoft Excel, and operational reporting. Strong leadership, communication, organizational, and problem-solving skills. Ability to work in a fast-paced distribution environment while maintaining attention to detail and accuracy.

Physical Requirements:

• Able to read product lists and packages.
• Able to stoop, kneel, crouch, and bend
• Ability to stand and walk for long periods of time.
• Ability to handle product weighing up to 100lbs.
• Ability to repetitively lift.
• Ability to learn to operate heavy warehouse equipment, such, as electric pallet jacks and forklifts.
• Must have normal use of shoulders, arms, wrist, hands, feet, and legs.
• Must be able to work in varying warehouse temperature zones and shifts We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including: Medical, Dental, Vision & Life Insurance 401(k) with Company Match + 100% Company-Paid Profit Sharing Paid Time Off & Holidays Wellness, EAP & Educational Assistance At Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and Affirmative Action employer and a VEVRAA Federal Contractor, considering all qualified applicants, including minorities, females, veterans, and individuals with disabilities.