Inside Sales Executive

Trade Sales

• Manage both incoming customer sales inquiries and proactive outbound trade sales initiatives, including customer engagement, opportunity creation, and full administration in Salesforce.
• Initiate and manage customer interactions related to trade sales, promotions, and commercial opportunities , in coordination with the Sales team.
• Create, update, and maintain sales opportunities, quotes, and related documentation in Salesforce.
• Ensure accurate tracking of sales activities, pipeline status, and customer interactions in CRM systems.
• Support the conversion of opportunities into confirmed orders in line with approved pricing and commercial policies. Customer Portfolio Management
• Maintain and manage a portfolio of assigned customers , ensuring regular follow-up calls and consistent engagement.
• Present special offers and promotions to drive customer interest and sales.
• Identify opportunities for cross-selling and up-selling based on customer needs and product knowledge.
• Assign sales leads to the responsible Account Manager or KAM in the region when the contract value exceeds a predefined threshold, ensuring alignment with regional account management.
• Build strong relationships with customers to enhance loyalty and satisfaction.
• Track interactions and sales activities in Salesforce to monitor portfolio performance Required Qualifications:
• Bachelor’s degree in business, Marketing, or a related field preferred.
• Proven experience in telesales, inside sales, or telemarketing , with a track record of meeting or exceeding targets.
• Excellent communication, persuasion, and negotiation skills .
• Goal-oriented, self-motivated, and resilient under pressure.
• Proficiency with CRM systems and sales tools (Salesforce experience preferred).
• Ability to work independently and as part of a team.
• Strong attention to detail and high level of accuracy.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• High level of self-motivation and ownership, with the ability to follow through on tasks independently .