Reconciliation Specialist

About Pay.com Pay.com is a payment orchestration and acquiring platform engineered for acceptance. We give online merchants one central hub to accept, route, optimise and manage payments worldwide. We are looking for a dedicated Reconciliation Team Lead to lead our Reconciliation team within Finance Operations at our Limassol office in Cyprus.

Key responsibilities

Perform daily, weekly and monthly reconciliations of transactions and balances across acquirers, PSPs, card schemes and bank accounts. Match internal platform data against external reports and bank statements and identify and investigate discrepancies. Prepare merchant settlement and payout reconciliations for review, checking volumes, fees, refunds, chargebacks and reserves.

Support interchange and scheme fee validation by preparing data and flagging unexpected charges. Assist with the daily monitoring of safeguarded merchant funds, performing checks and escalating any breaks. Perform daily bank account reconciliations, including merchant accounts, as our banking operations go live. Track and follow up on open items and aged breaks until resolved, keeping records and the audit trail up to date.

Communicate with internal teams and external partners to obtain information and resolve reconciliation queries. Prepare regular reconciliation reports and assist with month-end close and audit requests. Contribute to procedure documentation and process improvements as the team grows.

Requirements

Bachelor’s degree in accounting, Finance, Economics or a related field. 2+ years of experience in reconciliation, payments, finance operations or a similar role, preferably within a PSP, FinTech, banking or financial services environment. Basic understanding of banking and payment flows, including settlement cycles and bank statements.

Exposure to card payments or acquiring is an advantage. Good to advanced Excel skills (lookups, pivot tables) and comfort working with large volumes of data. High attention to detail with strong analytical and problem-solving skills. Well organised, with the ability to manage multiple tasks and meet daily deadlines. Proactive team player, eager to learn in a fast-paced environment.

Fluent in English, both written and verbal.

What we offer

Competitive salary and benefits package. Flexible working hours. Daily lunch. Medical insurance. Provident fund. Corporate, team and special events. Professional growth and training opportunities. Friendly and collaborative work environment. Opportunity to gain experience in a growing company in the FinTech industry.