Assistant General Manager - 49th State

Assistant General Manager – 49th State Brewing About Us: At Northern Hospitality Group, our vision is simple: Share Alaska with the world. Our mission is to transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska. Our Core Values: Be Legendary, Be Honorable, Be One Team.

Job Summary

The Assistant General Manager (AGM) supports the General Manager (GM) in overseeing all daily operations of 49th State Brewing. This role assists in leading front-of-house and bar operations, supervising staff, ensuring quality standards, and upholding compliance with all company and safety regulations. The AGM plays a key leadership role in driving sales, maintaining profitability, developing employees, and ensuring that every guest leaves with an unforgettable experience.

Key Responsibilities

(include but are not limited to): Leadership & Team Development Support the General Manager in leading and mentoring all restaurant and bar staff to achieve operational goals. Assist with recruiting, hiring, onboarding, training, and developing team members. Promote a positive, inclusive, and professional work environment.

Provide ongoing coaching, feedback, and performance evaluations. Foster a culture of accountability, teamwork, and hospitality excellence. Guest Experience Ensure guests receive friendly, attentive, and consistent service. Anticipate and resolve guest concerns promptly and effectively. Maintain high standards of presentation, service, and quality across all touchpoints.

Operational Excellence Oversee daily front-of-house and bar operations, ensuring smooth, efficient service. Support the GM in enforcing company policies, procedures, and operational standards. Ensure compliance with health, safety, sanitation, and alcohol service regulations. Maintain cleanliness and organization across all areas of the restaurant and bar.

Assist in coordinating special events, promotions, and downtown-specific activations. Financial & Administrative Support Assist with budgeting, cost control, and achieving profitability targets. Support inventory management, ordering, and vendor communication. Help oversee cash handling, reconciliations, and daily reporting.

Utilize R365, Toast, SpotOn Teamwork, and MS Teams for labor, sales, and performance tracking. Support scheduling and labor planning to align with business volume and labor goals. Facility & Safety Oversight Assist in maintaining equipment and facilities in excellent working condition . Promote a safe work environment and ensure compliance with Anchorage security protocols.

Help manage staff requirements and track compliance. Collaboration & Communication Act as a key link between the General Manager, culinary leadership, and corporate management. Participate in management meetings, providing insights and updates on operations. Communicate company goals, initiatives, and expectations clearly to all staff.

Qualifications

Required: Minimum 2 years of management experience in a high-volume restaurant, bar, or hospitality setting. Proven ability to lead and motivate teams in a fast-paced environment. Strong understanding of restaurant operations, cost control, and service excellence. Excellent communication, organizational, and problem-solving skills.

Proficiency in POS and management software (e.g., Toast, R365, MS Teams). Must be 21 years of age or older. Must be legally authorized to work in the United States. Must possess or obtain Alaska Food Handler Card and TAPS certification within 30 days of hire. Preferred: Experience in multi-unit operations. Cicerone Server Level Certification.

Knowledge of business management, HR practices, and basic accounting principles. Physical & Work Environment Requirements Active role requiring standing and walking for up to 8 hours per shift. Ability to lift up to 50 lbs and move items such as kegs and boxes. Exposure to a fast-paced, high-volume environment with varying noise levels.

May occasionally require working outdoors in Alaska’s variable climate.

Benefits

& Perks Competitive salary based on experience 401(k) Bonus opportunities based on performance Health, dental, and vision insurance Paid time off (PTO) Career growth opportunities within Northern Hospitality Group Employee discounts on meals and in-house products at all NHG locations Dynamic, supportive team environment with opportunities to grow and lead Equal Opportunity Employer Statement: Northern Hospitality Group is an equal opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

Hiring decisions are made based solely on qualifications, merit, and business needs at the time. Other Duties: Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

Duties and responsibilities

may change at any time with or without notice. Ready to bring your passion to the plate and grow with a team that’s redefining Alaskan hospitality? Apply today and be part of something legendary.