Agent, Transfers & Closings

Position Summary

AKAM is seeking an organized, detail-oriented, and proactive Transfers & Closings Agent to join our team. This individual will be responsible for coordinating and processing ownership transfers, closing-related documentation, and processing applications for a portfolio. The ideal candidate has prior experience with real estate closings, strong administrative and organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

We're looking for someone who is a team player, thinks critically, and takes the initiative to investigate and resolve issues rather than simply moving paperwork along. Reports to: Sr. Transfer Agent Locat ion: New York, NY FLSA Status: Exempt Key Responsibilities:

• Process and manage ownership transfers, applications, and closing-related documentation, ensuring accuracy and timely completion.
• Review transfer applications and supporting documentation for completeness, accuracy, and compliance with established building procedures.
• Coordinate with buyers, sellers, attorneys, real estate agents, property managers, and other involved parties throughout the transfer and closing process.
• Track multiple applications and transactions simultaneously, ensuring deadlines are met and outstanding items are followed up on.
• Maintain organized and accurate records, files, and transaction documentation.
• Manage calendars, deadlines, and daily priorities while balancing multiple ongoing transactions and requests.
• Identify missing information, discrepancies, or potential issues within applications and take the necessary steps to investigate and resolve them.
• Communicate professionally and promptly with internal teams and external parties regarding application statuses, required documentation, and next steps.
• Assist with closing-related tasks, including document preparation, review, and coordination.
• Collaborate with team members and provide additional support as needed to ensure deadlines and departmental goals are met.
• Handle shifting priorities and interruptions effectively while remaining organized and ensuring no tasks fall through the cracks.
• Maintain confidentiality and accuracy when handling sensitive financial, ownership, and personal information.

Qualifications

• Previous experience in real estate closings, property management, title services, or a related field required.
• Experience processing transfers, applications, or ownership-related documentation strongly preferred.
• Strong organizational and time-management skills, with the ability to manage competing deadlines and multiple transactions.
• Excellent attention to detail and the ability to identify discrepancies or missing information.
• Strong critical-thinking and problem-solving skills, with a willingness to investigate issues and find solutions.
• Ability to work independently, prioritize effectively, and return to interrupted tasks without losing track of important details.
• Strong written and verbal communication skills.
• Comfortable working in a fast-paced, deadline-driven environment.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Collaborative, flexible, and willing to step in and assist team members when needed.

What We're Looking For

We're looking for someone who is highly organized, dependable, and comfortable managing a busy workload. This role requires someone who can stay on top of multiple transactions, shift priorities throughout the day, and maintain a high level of accuracy. The right candidate will have a keen eye for detail, strong follow-through, and the ability to think critically when something doesn't look right.