Representative Success Manager - Burner Systems

The Representative Success Manager – Burner Systems leads the Applications/Inside Sales and Aftermarket Parts teams, providing responsive technical and commercial support to representatives and distributors. Reporting to the Vice President, Genuine Parts & Digital Solutions, this hands-on manager supervises 5+ direct reports, balances workloads, and cross-trains staff to support both teams as demand shifts.

The role oversees RFQs, technical proposals, order entry, parts requests and case management, and steps in directly when needed to maintain timely, accurate service.