Teller / Customer Service Representative - Alexandria - Full-Time

Location Alexandria Job Description: Build Your Career at Gate City Bank Location: Alexandria Work Location Type: In-Office, Full-Time Schedule: Monday

• Friday: 9:15 AM - 6:15 PM. Rotating Saturdays: 8:45 AM - 12:15 PM. Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Alexandria Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you! How You’ll Make an Impact: Assist customers with routine banking transactions while providing a welcoming, professional experience. Support customers in opening new accounts and understanding products that fit their financial needs. Maintain balanced cash drawers and follow all cash-handling expectations. Adhere to Bank policies, security guidelines, and customer service standards. What We’re Looking For: High school diploma or equivalent. 1-2 years of experience in customer service, retail, cash handling, or sales preferred. Strong attention to detail and accuracy. Positive attitude and genuine desire to help others.

Compensation

& Perks: Pay Range: $17.75-$18.75 Saturday Incentive: Extra $5 for any Saturday worked! Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9:15 AM - 6:15 PM Monday through Friday, and 8:45 AM-12:15 PM on Saturdays! Advancement Opportunities: Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more!

Full details can be found at gatecity.bank/careers. EOE/including Disability/Vets Member FDIC