TheJobsMapManager, Customer Care
Pasay City, PHPosted Jul 12, 2026
Job description
Description The Customer Care Manager (Customer Engagement Manager) is responsible for initiating strategies and service innovations for customer engagement. He/She shall spearhead selection, training, and certification of Customer Engagement Supervisors (CES) and Customer Engagement Quality Supervisors (CEQS). He/She shall be in charge of the Brand of Service Standards validation of the stores to be conducted by the CES and CEQS.
Description copied from Watsons's careers page. Read the full posting before you apply.
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