IT

Configure workstations with computers and necessary peripheral devices. Inspect computer hardware (e.g., HDDs, mice, keyboards) to ensure functionality. Install and configure appropriate software, including Oracle applications, HCM, and CRM systems, according to specifications. Develop and maintain local networks to optimize performance, ensuring seamless integration with Oracle platforms and related tools.

Ensure security and privacy of networks, computer systems, and enterprise applications such as HCM and CRM. Provide orientation and guidance to users on operating Oracle software, HCM, CRM systems, and other computer equipment. Schedule and organize upgrades, maintenance, and updates for Oracle-based systems without disrupting workflows.

Perform troubleshooting to diagnose and resolve issues (e.g., repairs, debugging, or resolving Oracle-related system problems). Maintain detailed records/logs of repairs, fixes, maintenance schedules, and changes to Oracle and related enterprise systems. Identify shortages of computer or network equipment, as well as software licenses for Oracle applications, and place procurement orders.

Install and upgrade antivirus software to ensure user-level security for all systems, including those running Oracle software. Conduct tests and evaluations of new software and hardware, including Oracle-related solutions. Serve as the first point of contact for error reporting and provide user support for HCM and CRM platforms.

Offer information and assistance to users as needed, particularly in leveraging Oracle applications for optimized performance Requirements

• Excellent diagnostic and problem-solving skills.
• Excellent communication ability
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Degree in computer science, engineering, or relevant field