Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2014 and is a strong, close-knit team of six. Before becoming a State Farm agent, I worked as a Sales Manager with Xfinity, where I developed a passion for leadership, coaching, and helping others succeed. I’m a Golden Eagle graduate with a degree in Economics and Business Administration.

I’m married, with a son graduating this year, and we have a dog named Oreo who keeps things fun at home. Outside of work, I enjoy trying new foods, golfing, motorcycling, and staying active in my church, where I lead a men’s life group. Giving back and staying connected to the community is important to me. I’m involved with my local church, the Area Development Partnership, and support local events and youth sports teams.

For our team, we offer health benefits and reimbursement for licensing costs, along with a supportive environment that includes free snacks, drinks, and coffee, weekly team lunches, occasional breakfasts, flexible time off, team-building meetings, and strong coaching with regular one-on-one support. Our office culture is family-oriented and built on genuine care for one another.

We’re looking for someone who is energetic, respectful, honest, and hardworking—someone who is detail-oriented, adaptable, and a strong team player. If you’re someone who enjoys being part of a supportive team and wants to grow in a positive environment, this could be a great fit for you. ROLE DESCRIPTION: As {{ job.name }} for {{ account.

name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community.

As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.