Rental Manager: Hoback Sports - Year Round

Jackson Hole Mountain Resort JOB POSTING Position Title: Rental Manager Reports To: Hoback Sports General Manager Location: Hoback Sports – Jackson, WY Classification: Year-Round, Full-Time FLSA Status: Exempt Job Duties Manage to operating budgets for all responsible outlets. Hire, train, motivate, & evaluate supervisors, leads, & staff.

Develop & implement training programs for all store staff to ensure they are exceeding JHMR guest service & operational expectations as well as meeting all safety requirements. Provide reporting & analysis to contribute to pricing & packaging decisions. Work with Ticket Office & Mountain Sports School to develop products & procedures to maximize guest & process efficiency.

Work with General Manager to set & maintain rental shop appearance guidelines. Coordinate all rental department maintenance & repair needs. Ensure accuracy of Rental product set-up & procedures. Work with Marketing & General Manager to develop & implement Rental marketing strategy. Work with wholesalers/groups to ensure effective communication & procedures.

Oversee daily operations of all Rental outlets, ensuring procedures & policies are set up & executed to hit high accounting standards. Direct & execute physical inventory process- ensure all procedures & policies are in place regarding inventory management. Develop & implement inventory awareness programs for all store staff.

Establish & maintain proper safety practices for guests & staff. Work with the Rental GM to coordinate & execute the winter youth season lease program. Coordinate the JHMR employee Rental programs- meeting the needs of mountain employees while maintaining expenses. Work with groups department to equip local school & adaptive groups with rental equipment Work as a rental technician as necessary.

-- Employees are held accountable for all duties of this job-- Are you the right fit? Below are some traits an exemplary candidate possesses: Strong organizational skills & attention to detail Proficient computer skills & Microsoft Suite proficiency Basic knowledge of the bike/ski/snowboard industry & the Jackson Hole Mountain Resort Extensive technical knowledge of rental operations for applicable rental equipment.

Exceptional people management & leadership skills Ability to lift a minimum of 75 lbs. High school diploma or G.E.D. equivalency required. Minimum 2-year college degree or equivalent job-specific training required. Minimum 4 years previous experience in rental operations required. Previous management experience preferred.

Previous experience in resort operations preferred. Previous experience in the cycling industry preferred.

Benefits

& Perks Free winter ski pass and summer activities pass for the employee and their spouse and qualifying dependent children. Medical and Dental insurance 401(k) and company match Paid Time Off (PTO) and Sick Pay Spending and Flexible Savings Accounts (HSA/FSA) Free Life and AD&D insurance Free Life insurance for employee’s spouse and dependent children Discounts at JHMR Food & Beverage outlets Discounts at JHMR Retail/Rental/Repair locations Pro deals on gear and apparel through Expert.

Voice, Outdoor Prolink, and JHMR partners Discounted Daycare and Kid’s Ranch Free START Buss pass and 100% reimbursement for START Bus Commuter pass to Teton Valley, ID and Star Valley, WY. In town location! Drive to and from work. Access to Retail shop forms Free Ski/SB demos and rentals Free repair/tuning work on your skis or snowboards 40% in-store discount Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities & activities may change or be assigned at any time with or without notice. AAP/EEO STATEMENT Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.