Medical Receptionist

I-MED Radiology Heidelberg is currently seeking a Medical Receptionist to join the team. The role is a full time, permanent position working Monday to Friday with 8-hour shifts between the core hours of 6am to 9pm . Based in Heidelberg , this role will involve rotating between Warringal, Heidelberg, Bundoora, Greensborough, Eltham, Doncaster and Mont Albert clinics.

Reporting to the Area Office Supervisor this role will include booking patients in person and on the phone for various procedures and medical imagery. You will provide patients with billing and preparation information whilst maintaining confidential details and upkeeping clinic standards and practices What will you be doing?

Deliver high-quality reception and contact centre services with a smile. Schedule and manage appointments to ensure excellent customer service and clinic efficiency. Provide compassionate patient care and outstanding service. Build strong relationships with patients, referrers, staff, and managers to maintain our trusted reputation.

Our Ideal Candidate Previous medical receptionist experience (highly desirable but not essential) Experience in customer service/Administration Strong communication, IT skills and attention to detail Be able to maintain a high level of professionalism and confidentiality Ability to work fast paced, autonomously and in a team environment Life at I-MED Radiology 💰 Competitive remuneration corresponding with experience 🤝🏼 Comprehensive induction training and ongoing development 🌻 Opportunity for career growth and professional progression 👨 ‍ 👧 ‍ 👦 To be part of a fun & dedicated team that celebrates wins and successes 🩺 Commitment to your health and well-being, including access to employee assistance program Diversity and Inclusion Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

If this role stands out to you but you don't feel like you ‘tick all the boxes', we strongly encourage you to apply nonetheless as you may just bring something to I-MED that we are looking for. Next Steps... If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.