Product Owner/Scrum Master

Job Details: Job Location: Velocitor Solutions LLC

• Charlotte, NC, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: Undisclosed, Job Category: Information Technology, We are a US based organization seeking an experienced Product Owner / Scrum Master to partner with our Development Team and deliver high quality software products in an agile environment. This dual role position bridges business needs and technical execution by owning the product backlog, driving Scrum ceremonies, and supporting overall sprint health. The role focuses on the full product lifecycle of Velocitor Solutions branded applications and emerging technologies, working closely with cross functional teams to translate business needs into prioritized development work and guide features from concept through release. This position reports to the Manager of Project Services and requires strong communication skills and the ability to collaborate across distributed teams and time zones.

Key Responsibilities

1. Backlog Ownership Write and refine detailed, well structured user stories that clearly communicate the intent, context, and value of each feature or enhancement. Define clear, testable acceptance criteria for all user stories, ensuring all necessary details are captured and validated prior to Grooming Sessions. Use SQL and an understanding of the underlying data model to inform user stories, including data-related requirements, business rules, edge cases, and expected data outcomes in acceptance criteria. Review and confirm requirements with the Product Manager and relevant Stakeholders before approving stories for development implementation. Prioritize requirements based on client urgency as communicated by Project Managers, ensuring the backlog reflects current business priorities at all times. Clarify functional and non functional requirements with the Development Team, QA, and Learning & Development (L&D) teams. Continuously reorder and groom the backlog, ensuring it accurately reflects current project priorities and is always sprint ready.
2. Product Goals Ownership Contribute to and share ownership of the product vision and roadmap in close collaboration with the Product Manager. Define sprint iterations and scope, translating the product roadmap into actionable, time boxed delivery plans.
3. Delivery Readiness Prepare for and facilitate Sprint Demo Reviews after each iteration, ensuring stakeholders have visibility into completed work. Facilitate Grooming and Sprint Planning Sessions to ensure the team is aligned, prepared, and confident in the upcoming sprint scope.
4. Iteration & Sprint Responsibilities Schedule and own all Scrum ceremonies: Daily Stand Ups (DSUs), Grooming Sessions, Sprint Retrospectives, and Backlog Refinement meetings. Help facilitate Grooming and Backlog Refinement sessions ensuring the team fully understands requirements and implementation details. Own Retrospective outcomes: document all action items and follow ups, and track their completion across sprints. Report and track team capacity, ensuring optimal resource utilization throughout each sprint cycle.
5. Execution & Delivery Support Promote correct use of Jira and adherence to Scrum methodologies, in line with organizational and industry best practices. Accountable for sprint execution, actively tracking progress toward sprint goals and ensuring commitments are met. Communicate risks, blockers, and their potential impacts to internal stakeholders and affected parties and support Project Managers in communicating technical risks and impacts to clients when needed. Develop and implement mitigation strategies when a sprint or deliverable is identified as at risk. Proactively follow up with team members on any blockers, removing impediments to maintain sprint momentum. Support deployment, release planning, and rollout coordination in collaboration with technical leads. Identify and escalate individual or team performance issues to the appropriate supervisors in a timely and professional manner.
6. Data & Technical Understanding Write and run SQL queries against relational databases to explore product data, answer business questions, and validate assumptions before and during development. Understand the product’s data structures, relationships, and data flows well enough to assess the impact of new features and changes. Use SQL to support QA and UAT by verifying that delivered features produce the expected data results, and to help investigate and reproduce reported issues. Analyze product and usage data to measure feature impact and inform backlog prioritization. Partner with developers and technical leads to understand architecture, integrations, and technical constraints, and reflect them accurately in user stories and sprint plans.
7. Client Engagement Join client calls alongside Project Managers to gather and clarify requirements, review priorities, and present delivered functionality. Discuss technical constraints, feasibility, dependencies, and trade-offs with clients in clear, business-friendly language, and propose practical alternatives where needed. Translate client feedback and technical discussions into well-defined user stories and backlog updates. Set realistic expectations with clients on scope and timelines, grounded in the team’s capacity and the product’s technical realities.

Qualifications

Education

& Experience

• 3–6+ years of experience in a Product Owner, Business Analyst, or Scrum Master role within an Agile/Scrum environment.
• Bachelor’s degree required.
• Demonstrated experience owning and delivering software products in a demanding, fast-paced setting.
• Demonstrated experience writing detailed user stories and acceptance criteria for software development teams.
• Hands-on SQL experience (2+ years preferred), including writing queries with joins, filtering, aggregations, and subqueries against relational databases such as SQL Server, PostgreSQL, or MySQL.
• Working knowledge of relational data models and database concepts (tables, keys, relationships), with the ability to read and interpret a data schema.
• Experience in a client-facing role, including leading or participating in requirements and technical discussions with external clients.
• Proficient in Microsoft Office (Excel, Word, Outlook, Project); SharePoint experience preferred.
• Proficient in Jira for backlog management, sprint tracking, and reporting.
• Strong facilitation skills with experience running Scrum ceremonies effectively.
• Excellent verbal and written communication skills; comfortable collaborating with US-based stakeholders and leadership.
• Experience working in a distributed, cross-cultural team environment is a strong plus.
• Familiarity with APIs, system integrations, or reporting/BI tools (e.g., Power BI) is a plus. Skills & Competencies •Strong understanding of business needs and the ability to translate them into clear, actionable product requirements.
• Proven experience working in agile development environments.
• Excellent organizational and prioritization skills with the ability to manage competing clients and technical demands.
• Strong analytical skills with the ability to query and interpret data, identify trends, and recommend next steps.
• Exceptional written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
• Confident and professional presence on client calls, able to handle technical questions and push back constructively when needed.
• Collaborative mindset with experience working in matrixed organizations.
• Detail-oriented, deadline-driven, and able to perform well under pressure.
• Self-starter with strong follow-through and a professional, team-oriented attitude.

Preferred Qualifications

• Certified Scrum Product Owner (CSPO) and/or Certified Scrum Master (CSM) and/or SAFe Product Owner / Product Manager (POPM) – Scaled Agile is preferred.