Technical Account Manager

POSITION PURPOSE: The Technical Account Manager is responsible for generating sales quotes, converting customer orders and handling customer inquiries. This position will provide ongoing support for established accounts while becoming technically knowledgeable about the company’s products and vendors.

PRINCIPAL ACCOUNTABILITIES: • Respond to customers’ needs, consistent with quality, culture, and business practices. • Receive requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers, original equipment manufacturers, and distributors. • Achieve and maintain rapport with customers and work to give them the best possible