Senior Process Excellence - Warehouse, Shopee

Ho Chi Minh City, VietnamFull-timePosted Oct 10, 2026

Process & Initiative Ownership (Core) Support the design, rollout, and optimization of warehouse process initiatives (IB, Picking, Packing, OB, Compliance). Translate business objectives into clear process scopes, milestones, and success metrics. Ensure new or improved processes are standardized and scalable across warehouses.
Cross-functional Coordination Work closely with:

WH Operations teams (execution owners)
Performance/Data teams
Infra, Automation, Product/System teams Align timelines, assumptions, and resource needs across initiatives. Facilitate weekly / monthly reviews to ensure alignment and decision clarity.

Governance & Standardization Support and continuously improve Operation Excellence governance standards, including: -Project templates -Reporting formats -Decision and escalation mechanisms Ensure initiatives follow clear RACI, ownership, and post-implementation review discipline.
Business Impact & Continuous Improvement Track initiative outcomes against defined KPIs and ROI expectations. Highlight gaps between design intent and actual execution. Propose follow-up actions to stabilize, optimize, or scale successful solutions. 3–5 years of experience in warehouse/ supply chain operations, Operation Excellence, or process/project role. Strong process thinking and ability to structure complex problems. Solid analytical skills; comfortable working with data and dashboards. Good stakeholder management and cross-team communication. High ownership, able to manage multiple initiatives in parallel. Familiarity with project or collaboration tools (Excel, Slides, Jira, Smartsheet, or equivalent).

Description copied from Shopee's careers page. Read the full posting before you apply.

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