Sales Administrator

ELE Interiors is a friendly, boutique Interior Design company committed to delivering outstanding design solutions globally. We’re looking for a dedicated Sales Administrator to join our team and support client relationships, this role calls for someone assertive and presentable both on the phone and in-person to deal with HNW clients.

Highly organised, confident to work independently and has a good understanding of reporting, document organisation & CRM systems.

Key Responsibilities

Client Communication: Respond promptly and professionally to client inquiries via phone, social media platforms, email, and text. CRM Management: Keep client data and sales activities up-to-date in the CRM. Sales Support: Create & amend proposals depending on project requirements, and ensure all documents are processed and signed in a timely manner.

Assist with other administration tasks as necessary. Document Organisation: Save & organise client documents in shared folders, coordinating with the admin team to keep files current. Collaboration with Marketing: Work with Marketing to track lead sources and assess the effectiveness of campaigns. Create company profiles & portfolios for sales pitches.

Occasionally assist with Marketing Administration work Reporting & Coordination: Attend daily sales meetings, assist with progress reports, and update the team on client activities.

Requirements

Experience in sales administration, preferably in interior design or a related creative/construction field. Strong written and verbal communication skills. Excellent organisational skills and attention to detail. Proficiency with CRM tools and general sales processes. Ability to manage multiple tasks and respond promptly to client needs.