After Sales Area Manager - Suzuki

At Sfakianakis Group , a leader in the automotive industry, we are looking for a motivated and results-driven After Sales Area Manager to join our team. The successful candidate will support, guide, and develop our network of authorized service and spare-parts partners, ensuring high-quality after-sales services, customer satisfaction and profitability.

Responsibilities

Supports the network of authorized service and spare-parts partners across all after-sales activities. Improves partner performance by providing ongoing technical and commercial support to enhance service quality and efficiency. Monitors customer satisfaction, reviewing feedback and key performance indicators to identify improvement areas.

Proposes and implements initiatives to enhance operational efficiency and overall after-sales performance. Develops and executes initiatives that strengthen after-sales services and customer experience. Travels within Greece to support the partners network in the assigned region. Required Qualifications: University degree in Mechanical Engineering (or related field) 3+ years of experience in a similar role Solid understanding of automotive industry practices and standards Advanced Knowledge of MS Office and CRM systems Very good knowledge of English (spoken and written) Willingness to travel regularly within Greece Skills: Effective communication Strong analytical skills Results-oriented with a strong focus on achieving goals and driving performance Benefits: Competitive salary and performance-based bonus Corporate car for business travel Corporate group health and life insurance coverage A modern, supportive and fast-paced working environment Opportunities for career advancement within a leading Group