Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2022 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member, where I developed a passion for helping customers and building lasting relationships. Being involved in our community is important to me. I'm an active member of Rotary, serve as a Chamber Ambassador, and support Main Street Sylva.

Building relationships and giving back are core values of both my agency and my family. Our agency offers paid time off, health benefits, a 401(k) with a 3% employer match, and a strong commitment to work-life balance. As our agency continues to grow, we're excited to provide opportunities for long-term career growth and success.

Our culture is supportive, growth-oriented, and built around personal accountability. I'm looking for someone who is driven, motivated, and wants to be in control of their own income through hard work and performance. If you're ready to grow with our agency and make a meaningful impact, we'd love to meet you. ROLE DESCRIPTION: As an Account Associate for {{ account.

name }}, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.