Senior Developer Experience Engineer

ROLES & RESPONSIBILITIES Must have skills: Strong in either Java, Kotlin or Node JS Build and maintain golden-path templates and reusable patterns that accelerate onboarding and reduce variation across teams. Deliver worked examples from real HSBC projects (not toy apps) that teams can adopt directly and that double as adoption “media”.

Improve self-service onboarding so we can scale across HSBC from day one (we can’t and won’t “white glove” every team). Run and support feedback loops (office hours, champions networks, Teams/email channels) and turn developer pain points into shipped improvements — either by building the fix or driving it to the right owning team and tracking it to resolution (“not our team” isn’t a resolution).

Write and improve platform documentation. Documentation is part of our launch gate, and our Definition of Done expects features to ship with it. Partner with product, engineering, architecture and risk/control colleagues to ensure guidance is accurate, compliant and practical. SKILLS & EXPERIENCE REQUIRED Strong hands-on engineering capability with evidence you can build and deliver : templates, automation, reference implementations, onboarding assets and/or developer tooling.

A practical understanding of developer experience: how to make the “right” path the easiest path through standardisation and automation . Confidence writing clear technical content (docs, how‑tos, examples) that scales to large audiences. Solid production mindset (security, resilience, observability, supportability) so examples and guidance are credible in a regulated environment.

Good stakeholder and collaboration skills — you’ll work across multiple platform pillars and teams to get outcomes, not just opinions.