Registration Specialist I

Schedule: Shift: Day Hours: M-F 7:45-4:15 Weekends: no Holidays: no Location: Psychiatry Dpt BHS

• Riley PCC 1002 Wishard blvd Downtown Indy 4110 Key Responsibilities *This role will primarily be phone based in communicating with patients and their appointment and medication needs Front desk coverage as needed for patient check in and check out Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital Working the patient communication pool to respond to patient messages in a timely manner Other duties as assigned Skills for Success Attention to detail Team focused Self-starter, coachable Ability to adjust to changing priorities Qualifications High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).