Contact Center Representative (HI or NV Remote)

$1,000 HIRING BONUS JOB SUMMARY Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

QUALIFICATIONS

EDUCATION

and/or EXPERIENCE One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience Knowledge of and experience with customer service principles and practices Administration and clerical processes Six (6) months or more in a call center environment highly preferred BENEFITS Paid medical, vision, drug and dental insurance 12 paid holiday 401k plan; 200% employer match on first 5% of pay Paid time off And may more Credit must be in good standing.

Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.