Senior Operations Executive – Shipping & Logistics

Senior Operations Executive – Shipping & Logistics Location: Kochi,. Ernakulam Qualification: Bachelor’s Degree in Logistics,. Supply Chain Management,. Shipping,. Commerce,. Business Administration,or a related field Experience: 5–8 Years of Experience in operations,shipping or Logistics. Salary: As per industry standards.

Experience in ship handling or marine logistics will be an added advantage.

Responsibilities

Manage daily import and export freight forwarding operations, including FCL and LCL shipments. Coordinate bookings, documentation, customs clearance, transportation, and cargo movements with shipping lines, vendors, and overseas agents. Track shipments from booking to delivery, provide timely customer updates, and resolve operational issues.

Coordinate with Sales on business handovers and quotations while controlling operational costs and avoiding unnecessary charges. Verify vendor invoices, maintain shipment records, ensure compliance with shipping procedures, and coordinate with Accounts for billing and payments. Maintain customer and vendor relationships, prepare operational reports, and provide regular updates to management.

Requirements

5–8 years of experience in freight forwarding, shipping, or 3PL logistics operations. Good knowledge of import/export procedures, FCL/LCL shipments, and shipping documentation. Experience coordinating with shipping lines, NVOCCs, customs brokers, transporters, and overseas agents. Strong vendor coordination, negotiation, problem-solving, and communication skills.

Proficiency in MS Excel and logistics/ERP systems. Ability to manage multiple shipments, meet tight deadlines, and respond to urgent operational requirements outside normal working hours when necessary.