Financial Clearance Coordinator

Summary Join Our Team at Mercy Medical Center – Now Hiring a Financial Counselor in our Institute for Cancer Care! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025.

Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

Collaborate with Utilization Review nurses to ensure complete and accurate information needed for the pre-cert process. Establish and maintain relationships with physicians and their staff and other departments such as Social Work and Patient Accounts and UM. Conduct personal interviews with patient/family representatives to verify lack of coverage to determine potential eligibility for Medical Assistance charitable consideration or alternative payment arrangements.

Contact patients family member or physicians office to obtain any necessary information not received at time of registration . Conducts benefits verificati on and provides estimated costs of treatment for infusion patients. Obtains authorizations for infusion patients at both downtown and hub campuses via work ques and maintains an established level of productivity.

Requirements

EDUCATION

AND WORK EXPERIENCE Must possess a high school diploma or GED 1 year health care registration/billing experience preferred Min USD $21.98/Hr. Max USD $36.27/Hr.

Benefits

Benefits

Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Tuition reimbursement Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy.

We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas. Collaborate with Utilization Review nurses to ensure complete and accurate information needed for the pre-cert process. Establish and maintain relationships with physicians and their staff and other departments such as Social Work and Patient Accounts and UM.

Conduct personal interviews with patient/family representatives to verify lack of coverage to determine potential eligibility for Medical Assistance charitable consideration or alternative payment arrangements. Contact patients family member or physicians office to obtain any necessary information not received at time of registration .

Conducts benefits verificati on and provides estimated costs of treatment for infusion patients. Obtains authorizations for infusion patients at both downtown and hub campuses via work ques and maintains an established level of productivity.

EDUCATION

AND WORK EXPERIENCE Must possess a high school diploma or GED 1 year health care registration/billing experience preferred