Administrative Assistant

Client Services, Merchandising, and Operations Coordinator Named ‘Best Custom Suit’ by Chicago Magazine , Balani is the premier custom clothier for pro athletes in the NFL, NBA, and NHL, as well as musicians and TV personalities nationwide. We are seeking an impeccably organized, high-ownership coordinator to serve as the face and heartbeat of our Houston showroom.

In this role, you will curate 5-star client experiences, run daily showroom operations, and ensure every detail of our luxury service is executed with complete pride and precision. What You’ll Do Elevate the client experience: Welcome incoming guests with genuine warmth, manage client inquiries, and oversee appointment scheduling.

VIP event planning & support : Plan and execute high-touch VIP client events, assist with local marketing efforts, and manage special showroom projects from concept to completion. Showroom logistics: Coordinate incoming and outgoing luxury garments, track inventory, and partner directly with our vendors to ensure seamless quality.

Merchandising & presentation: Uphold a pristine, immaculate showroom environment, fully stocked with inventory, accessories, and supplies. Showroom operations: Maintain precise client records in our CRM, manage daily communications, and handle the organizational logistics that keep the showroom running smoothly. What We’re Looking For 2+ years of experience in high-end admin, hospitality, or front-of-house operations.

Relentless attention to detail: You hold yourself to a high standard, love an organized day, and take genuine pride in flawless execution. Tech fluency: Confident with CRM systems, Google Suite, Microsoft Office, and AI tools. Refined professionalism: Warm, polished, and quick on your feet in a luxury environment. Growth mindset: High initiative, eager to learn the ins and outs of luxury retail, and motivated by clear paths for internal advancement.

Compensation

& Benefits Salary: $50,000 – $55,000 / year Benefits: Medical, Dental, Vision, 401(k), and Life Insurance. Status: Full-time, exempt, in-person Opportunity for growth: As a fast-growing luxury brand, we prioritize internal advancement for driven team members looking to build a long-term career in luxury retail and sales operations.