Rehab Office Manager

JOB TITLE: Office Manager Job Description REPORTS TO: Directly responsible to the Rehab Services Director. Workers Supervised: None Interrelationships: Works cooperatively with all hospital departments.

JOB SUMMARY

To perform designated routine tasks related to the operation of the Rehab Services Department (PT/OT/ST).

JOB RESPONSIBILITIES

Job Duties: Performs office duties including: opening up the department if first here, check voicemail messages, monitor fax machine, answering the phone, check mail in media room, scheduling appointments, completing patient readmissions, checks/submits charges for services, working with insurance authorizations in conjunction with the utilization review department and completing reports.

Assists with department documentation, including daily organization and obtaining physician signatures as needed. Completes appropriate paperwork as instructed for the admission, dismissal or transfer of patients. Tracks 10 day and 30 day progress notes for therapist. Assures compliance with established departmental policies and procedures, objectives, continuous quality improvement, safety, environmental and infection control standards.

Cooperates with other hospital personnel to maintain good employee relations and meet all department objectives. Communicates clearly and accurately with patients, families, physicians and co-workers. Demonstrates sensitivity to patient/resident’s comfort and privacy and expresses interest in their progress. Monitors emotional stability of patients/residents and reports changes to a licensed therapist or Registered Nurse.

Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards. Enhances professional growth and development through participation in educational programs, in-services, meetings, etc. Attends and represents department at appropriate meetings, as requested by director.

Prepares patients/residents and equipment for rehab services. Assists rehab staff in administering treatment, and retrieving patient reports for therapist. Performs tasks to maintain department in orderly condition. Receives work assignments and data concerning preparation for or performance of tasks from a licensed therapist.

Obtains equipment, materials and supplies from purchasing, including office supplies and positions them appropriately for use. Directs and assists patient/residents to walk or use wheelchair or stretcher to transfer patients to and from room before and after treatments. Assists patients/residents to dress, undress and don treatment garments and aids.

Assists patients/residents to position themselves or assist therapist to position patients/residents in, at, or on equipment devices or treatment tables. Assists therapist to support patient/resident during ambulation and gait training to prevent injuries from falls. Notifies therapist at completion of prescribed treatment period.

Observes patient/resident during treatment and notifies therapist of any distress or malfunctioning equipment. Changes linen on beds and treatment tables. Cleans equipment, storage shelves, tables and/or chairs after use or as described by Equipment Cleaning Procedures. Distributes instructional sheets to patients/residents for home exercise as indicated by therapist.

Maintains CONFIDENTIALITY of all information. Assures that the patient/resident’s rights to fair and equitable treatment, self determination individuality, privacy, property, civil rights, including the right to wage complaints, are well established and maintained at all times. Monitors PCP testing process. Schedules Meals on Wheels with other departments.

Typical Working Conditions: -Occasionally exposed to the risk of blood borne diseases. -Contact with patients under a wide variety of circumstances. -Occasionally exposed to unpleasant elements (accidents, injuries and illness) -Subject to varying and unpredictable situations. -Possibility of cuts or burns from equipment.

-Possibility of strains due to lifting or aiding with patients.