Assistant Tech Manager

Key Responsibilities

Oversee management, maintenance, and optimization of ERP system (Marve-ll) and business software applications Administer user access rights, account creation, and removals across all platforms and SaaS tools Monitor critical systems daily (ERP, Wi. Fi, CCTV, Active Campaign) to ensure uptime and rapid issue resolution Manage IT assets, procurement, deployment, software updates, and secure disposal of hardware Oversee network infrastructure, Wi.

Fi, printers, CCTV, and access systems Manage bug reporting workflow and liaise with vendors for issue resolution Identify system enhancements and drive implementation Negotiate with vendors and lead procurement processes Administer government systems (TPGateway, Corpass) and ensure compliance Serve as PDPA Officer for data protection and privacy compliance Lead and manage the Technology Team with guidance and oversight Act as primary contact for technology-related enquiries Support company events with technical setup and assistance Serve as Fire Warden and Biz.

Safe Officer What We're Looking For: Diploma/Bachelor's in IT, Computer Science, or related field 3-5 years in IT support, systems administration, or technology management Experience with ERP systems and user access management Proficiency in Windows/Mac, network administration, and cloud platforms Knowledge of data management tools (Alteryx, PowerBI, Excel) Understanding of PDPA and cybersecurity best practices Excellent problem-solving, communication, and leadership skills Detail-oriented, proactive, and customer-service focused Valid driving license advantageous