Sr. Supported Housing Case Manager

Do Work That Matters. In a Culture That Means It. Be part of a team that values connection, accountability, and real impact. Why Access? Because how we work matters just as much as what we do. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support.

You’ll be part of a team that is: Clear about expectations Supportive and accountable Focused on outcomes that matter to people. And committed to helping people live the healthiest and fullest lives possible – while making sure out staff can do the same. Location: Middletown, NY Hours: 8:30 a.m - 5:00 pm Pay: $23.50 OVERVIEW OF PRIMARY RESPONSIBILITIES : The Supported Housing Coordinator will assist in the development, supervision, monitoring, and evaluation of the Supported Housing program, including program goals and outcomes.

The Coordinator will provide supervision and support to Supported Housing team members, assist with staff training and regulatory compliance, and ensure the quality and timeliness of program documentation. The Supported Housing Coordinator will maintain a smaller caseload and provide required services and documentation to recipients.

The Coordinator will work collaboratively with staff, recipients, and community partners to support the delivery of quality services and ensure that program and recipient needs are met. PRIMARY FUNCTIONS : Supervise Supported Housing team members, including conducting performance evaluations. Provide staff training and monitor regulatory compliance.

Facilitate staff meetings and generate and review reports as needed. Represent the agency at community meetings, including SPOA. Maintain a lesser caseload and complete all required documentation. Provide Quality Assurance (QA) review of staff documentation to ensure quality and timely input into the electronic health record.

Assist with program development, monitoring, and evaluation of program goals and outcomes. Coordinate and collaborate with community resources and service providers as needed. Work a flexible schedule, including evenings and weekends as needed, to ensure the needs of all recipients are met. Participate in off-hours on-call and emergency response responsibilities.

ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: Additional assignments may be assigned at a future date.

QUALIFICATIONS

Strong supervisory, organizational, and communication skills. Effective collaboration with staff, recipients, and community providers. Strong crisis management and problem-solving skills. Effective time management and ability to manage multiple responsibilities. Flexibility to work evenings, weekends, and participate in off-hours on-call and emergency response as needed.

EDUCATION AND EXPERIENCE

Minimum of a Bachelor’s degree required. Minimum of two (2) years in the provision of mental health services, including promoting recovery, providing crisis management, and coordinating and collaborating with the community. Supervisory experience preferred. Familiarity with electronic health records and service documentation preferred.

PHYSICAL CHARACTERISTICS: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

Must be capable to access all rooms in a 2-story home Able to work in open space floor plan Must be capable to move throughout work day Occasional lifting of > _ 25+ pounds IND2024 An Equal Opportunity Employer, including disability and Veterans