Management and Program Assistant (Office Automation)

WHAT IS SMALL BUSINESS/SELF EMPLOYED ? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SBSE CAMP EXAM

• Campus Exam/AUR Memphis
• REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides program and administrative support for assigned functions and activities.

Researches issues, gathers and compiles statistical and operational data, and prepares summaries, reports, charts, and other materials for management use. Provides administrative and technical support to management in carrying out program and personnel-related responsibilities. Provides principal secretarial and office automation support to the office.

Uses a variety of automated systems and software applications, including databases, spreadsheets, and word processing programs, to prepare, revise, manipulate, store, retrieve, and track information and documents. Coordinates administrative activities, schedules meetings, responds to routine inquiries, and performs clerical and technical support duties necessary to ensure efficient office operations.

STANDARD POSITION DESCRIPTIONS (SPD): PD26432 Visit the IRS SPD Library to access the position descriptions.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service . One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-07: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience is experience that equipped you with particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled.

Specialized experience for this position must include at least five (5) of the following: Supporting management and program analysis functions by preparing documentation to inform management decision-making on employee relation matters. Applying automation software and computer equipment to prepare documents, input data, compile and generate reports, and monitor administrative controls (e.

g., Microsoft Office Suite, electronic mail, and/or desktop publishing). Identifying problems, provide recommendations, and follow-up on issues within the assigned program/project area. Monitoring filing systems to facilitate research and/or maintain systems containing documents, reports, studies, and other reference material, including relations materials.

Applying administrative procedures for the preparation and clearance of correspondence, training documents, and requisitions. Interpreting and adapting guidelines, including Human Resources and the Internal Revenue Manual, for specific cases or problems. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment .

For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. TYPING AND OFFICE AUTOMATION (OA): Typing: This position requires a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors).

Office Automation (OA): This position requires experience using office automation systems, software practices and procedures. For more information on qualifications please refer to OPM's Qualifications Standards .

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page . FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S.

Education

program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE) .