Quality Liaison

The ideal candidate must also effectively communicate with the customer on quality and material flow issues and participate as an active partner in the root-cause analysis process and demonstrate the following: Communicate with the customer and CLI by coordinating quality and material flow effectively in order to minimize or eliminate customer disruptions. Develop relationships with customer personnel to allow CLI to present their case on potential issues. Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur. Ensure process compliance by conducting daily/weekly audits; carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO,, quality spill and other plant-related audits.