Manager, Systems - PAN

Work Location Type: Hybrid W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise.

Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com . Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

PRIMARY FUNCTION The Systems Manager leads a team responsible for operational systems and support across business functions, ensuring smooth daily operations and driving continuous improvement through data-driven insights. This role collaborates closely with business leaders and cross-functional partners to implement system solutions, manage high-priority initiatives, and support process enhancements.

The role also leads work across automation, robotic process automation (RPA), data engineering, and analytics to improve processes, strengthen system capabilities, and deliver scalable solutions. Strategic thinking, leadership, systemic thinking, and strong communication skills are essential, along with experience in analytics, enterprise systems, and managing diverse teams within finance or related fields.

MAIN DUTIES AND RESPONSIBILITIES Manage a team responsible for operational systems and automations across business functions to ensure reliable daily operations. Lead automation and robotic process automation (RPA) initiatives that reduce manual effort, improve process reliability, and scale operational capabilities. Serve as a primary resource for high-priority system initiatives and escalations involving cross-functional partners.

Lead strategy meetings and collaborate with business leadership and management to ensure high levels of operational functionality. Plan, execute, and effectively communicate system changes to ensure successful implementations across supported business functions. Collaborate with business leaders to develop strategies and data that support analysis of continuous improvement projects using internal and external data.

Develop and mentor team members’ and their abilities across the different areas of discipline including communication, work management, data analytics & stakeholder management. Lead engineering work to design, build, integrate, and enhance technology solutions that support business processes and system capabilities. Lead analytics work that transforms data into actionable insights, performance visibility, and opportunities for process and system improvement.

EDUCATION

& EXPERIENCE Bachelor's Degree required. 5+ years of experience working with analytics and managing teams within finance, supply chain, product/supplier management or related field required. Expertise with enterprise systems and tools including, but not limited to SAP, Snowflake, High. Radius, Microsoft 365 Suite (Outlook, Excel, Word, etc.)

, and MS Power Platform; familiarity with automation, RPA, data engineering, and analytics tools and practices. Experience managing multiple projects concurrently and setting alignment on prioritization with team and stakeholders. Experience developing and managing performance for individual contributors with varying levels of experience and developmental interests.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.