Intake Worker (Internal Applicants Only) - Marshall (#1026l)

JOB STATUS: Full time (40 hours/week) LOCATION(S): Marshall Be the First Point of Connection as an Intake Worker! Do you love helping people navigate resources and feel supported? As a Intake Worker , you’ll be the friendly face (or voice) welcoming individuals to our programs, guiding them through the process, and connecting them to services that can change their lives.

WHAT YOU'LL DO

• Be the Guide: Conduct interviews (in-person or by phone) to learn about applicants’ needs and connect them with the right resources.
• Share the Knowledge: Explain agency policies and services while providing information about community programs.
• Keep it Organized: Manage participant files, track information, and ensure accurate documentation.
• Advocate for Others: Help clients navigate resources and advocate on their behalf with other agencies.
• Track Success: Log referrals and follow-ups to ensure everyone gets the support they need. SKILLS TO WOW US:
• A solid understanding of community resources and how to use them.
• Amazing communication skills - whether it's speaking, writing, or just connecting with others.
• Awareness of the economic and cultural challenges our community faces.
• Self-starter who can also thrive as part of a team.
• Skilled in problem-solving and resolving conflicts with ease.
• Ready to hit the road - travel within the UCAP area.
• Bonus points if you're bilingual!

EDUCATION AND EXPERIENCE

• Minimum: A total of five (5) combined years of education + relevant human services experience.
• Preferred: Two (2) years post-secondary education AND three (3) years of human services experience. WHAT’S IN IT FOR YOU?
• Salary Range of $18.50 - $28.23/hour + Benefits
• Full-time (40 hours per week)
• Opportunities to grow, learn, & make a lasting impact! CLOSING DATE: October 31st, 2026 CONTACT: United Community Action Partnership, Inc. 320-235-0850 [email protected] WEBSITE: www.unitedcapmn.org United Community Action Partnership, Inc. is an EOE/ADA/AA Employer.