Telecalling Executive

Job Purpose: To acquire new individual donors for APD through effective telecalling, relationship-building, and persuasive communication, contributing to the growth of the organization’s donor base and fundraising revenue. Raise the funds as per the given target- daily, weekly and monthly.

Key Responsibilities

Donor Acquisition Raise Funds through outbound calls to prospective donors using qualified databases. Present APD’s work and programs clearly and convincingly. Encourage one-time and recurring donations from individuals. Follow up with interested prospects to convert them into active donors. ️ Communication & Persuasion Deliver compelling fundraising pitches tailored to different donor segments.

Handle objections confidently and address donor queries with clarity. Build trust and create a positive image of APD through every interaction. Data Management Maintain accurate and up-to-date donor call records in CRM/Salesforce. Record call outcomes, feedback, and follow-up status regularly. Tag data and update dispositions for reporting and analysis.

Reporting & Coordination Share daily/weekly acquisition reports with team leads and managers. Collaborate with internal teams to align messaging and ensure smooth donor onboarding. Coordinate with the finance team to track donation confirmations.

Requirements

Graduate with 1–3 years of experience in fundraising, sales, or telecalling Excellent communication and persuasion skills Confidence in handling objections and converting leads Familiarity with MS Office and CRM tools (Salesforce preferred) Fluency in English and Kannada (Hindi is an added advantage)