Collections CSR

Auburn Hills based law firm is looking for a detail-oriented and self-motivated individual with excellent communication skills for a customer service/collector position. Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.

Applicant Requirements: Comfortable with PC based applications such as the Internet and an auto-dialer. Excellent communication, analytical, and organizational skills. Ability to maintain a professional tone during all call situations. Desire to work and excel in a team environment. Strong attention to detail. Excellent data entry skills.

Excellent basic math skills. Goal-oriented. Job Requirements: Minimum experience preferred: 2+ years in a customer service or collections-type role. High school diploma or GED required. We currently offer the following for this position: Competitive hourly wage. Bonus program. Equal Employment Opportunity : Our firm is committed to equal employment opportunity.

Drug Testing/Background Checks : Prior to hire a background check and drug test is required.

Benefits

The Firm offers a competitive benefits package to all eligible employees including paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process. Voluntary Benefits: Medical Insurance – Firm shares 51% of cost. Dental insurance. Vision Insurance. Disability Insurance.

Voluntary Life Insurance. Free access to fitness center located within the building. Additional Employee Benefits: Free access to the on-premises state-of-the-art fitness center and fitness coach/coordinator. Peer nomination programs known as GEM (Going the Extra Mile). Periodic contests and events to show employee appreciation.

Monthly “Gimme a Break” raffle. Monthly free 1/2 paid day off to a random employee. Shining Star Awards for doing an excellent job on a task. Above contest awards (if not stated) are store, amazon, restaurant gift cards or paid time off. Year end celebrations for staff with gift giveaways (most years).