Security Service Technician

Job Summary

The Security Service Technician is responsible for tasks associated with servicing of Multiple Strada Security System types. Supervisory Responsibilities: None. Duties/Responsibilities: Services CCTV, Access Control, and intrusion hardware cabling and other forms of cabling as technology continues to evolve. Assist in testing of installed equipment and provide basic programming, such as, cameras and alarm points to any system.

Assist in performing preventive maintenance and repair as per a client maintenance agreement and/or warranty. Assist in troubleshooting, diagnosing, and repairing systems and/or equipment. Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend/holidays depending on the rotation order.

Responsible for updating team lead on the status of all work performed daily. Notify team lead daily of any materials needed to complete duties. Perform additional Security Technician and related functions as assigned by the team lead and deemed within the general skill and ability level of a productive Security Technician in our industry.

Required Skills/Abilities: Proficient in Microsoft Office Suite or related software. Ability to compile, analyze, and communicate data. Excellent interpersonal skills. Display a positive attitude to fellow team members and clients. Willingness and ability to be a team player. Ability to focus and complete assigned tasks and prioritize when given multiple tasks.

Organizational, analytical, and detail-oriented abilities. Ability to thrive in a fast paced, time sensitive environment. Strong communication skills, attention to detail and follow through. Must always maintain client privacy and personal professionalism.

Education and Experience

• High school degree required, Bachelor’s degree in related field or equivalent preferred.
• 5 plus years’ experience in the Alarm Industry.
• Bilingual a plus. Physical Requirements:
• Must be able to lift to 15- 35 lbs. at times.
• Must be able to climb ladders and move into and through small crawl spaces.

Benefits

• Competitive Pay Rates, paid EVERY Friday
• Opportunities for Advancement
• Paid Time Off (PTO) – Start accruing on Day 1!
• Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D
• Company-Paid Basic Life Insurance for ALL Employees
• Educational Assistance
• 401(k) Program Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.