Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2014 and is a close-knit team of four focused on delivering great service and supporting one another. We’ve built a strong, stable environment where teamwork and consistency are key. I’m married with six children and value family both at home and in the workplace. That mindset carries into how I lead and support my team every day.

We stay actively involved in the community, including supporting Yuma youth initiatives and other local efforts. For our team, we offer PTO, vacation time, retirement benefits, professional development, and team-building activities. Our office culture is positive, supportive, and built on trust. We’re looking for someone who is dependable, punctual, and strong with follow-up - someone who is confident, takes ownership of their work, and isn’t easily intimidated by challenges.

ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.