Technology Enablement and Support Manager

Minimize and eliminate friction between District staff and the technologies required to perform their responsibilities by ensuring staff have the tools, training, and support needed to execute the District’s mission efficiently. Provide hands‑on leadership to an agile support team of 8–12 desktop support technicians and endpoint specialists, fostering a high‑performing, highly responsive service culture. Partner closely with the support team to coordinate and deliver seamless technical support for approximately 630 District staff members and all associated endpoint technologies. Oversee the full lifecycle of PCs and mobile devices—including provisioning, patching, maintenance, security compliance, and lifecycle replacement—to ensure reliable, secure end‑user computing.