Hold Pool - Back of House Assistant - Ascot 2026

Please note, you are submitting your application to our hold pool for Back of House Assistant

• Ascot - 2026 - we are now fully recruited but will be in touch if we are able to progress your application to join us for this season - this might happen at any time during October or November once we have a vacancy! COMPANY OVERVIEW We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. LaplandUK celebrates and honours the values, imagination and wonderment of childhood through our magical world, rich storytelling and immersive memory making experiences. This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows and eCommerce channels. ROLE OVERVIEW As a Back of House Assistant, you will play a crucial backstage role in preparing the activities our guests enjoy in the Toy Factory and Mother Christmas Kitchen. You will be responsible for assembling products and ensuring the production line runs efficiently. Attention to detail, commitment to safety, and ability to work effectively in a fast-paced environment will be essential.

Key Responsibilities

Assemble, package, and label products according to production specifications. Monitor the production process to ensure product quality and consistency. Inspect materials and finished products for defects and take appropriate corrective actions. Follow standard operating procedures (SOPs) and work instructions to meet production targets.

Maintain a clean and organized work area to ensure a safe and efficient working environment. Collaborate with team members and Stage Management to optimise production processes and solve any issues that may arise. Adhere to all company policies, including safety regulations and quality standards. Physical Requirements: Ability to lift and carry up to 10kg of weight.

Standing, walking, and repetitive motions for extended periods. Ability to work in a physically demanding environment. Desirable Skills: Bright with a strong sense of initiative. Flexibility of approach to working environment needs. Ability to work well in a team environment. Positive attitude throughout to ensure a good morale is sustained onsite.

Organisational skills and attention to detail. Ability to work under pressure.