Case Manager - RWA Gates

Let's Connect! Join The Doe Fund in our mission to move New Yorkers from homelessness to stable housing, lasting employment, and economic opportunity. Our flagship workforce development program, Ready, Willing & Able (RWA), operates across 660 transitional housing beds and combines housing and comprehensive supportive services with paid work training, career preparation, and occupational skills training.

The Doe Fund’s innovative social enterprise model creates additional opportunities for New Yorkers to gain paid, hands-on experience while delivering essential services across the city, including supplemental sanitation, graffiti removal, and rain garden maintenance. We are also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 2,100 apartments in operation or development, creating safe, dignified homes with supportive services and spaces that foster community and connection.

The Doe Fund has an annual operating budget of $88 million and a full-time staff of over 500, a significant portion of whom are graduates of our programs. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Major responsibilities of the Case Manager include, but are not limited to, the following: Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation in required RWA program components. Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services.

Communicate with DHS and other agencies as needed. Collaborate with clients; provide assistance in goal setting and self-development; work as a team with other staff to achieve program wide participation, employment, housing, graduation, retention and other program goals. Organize and facilitate caseload and other groups on various topics.

Maintain current, accurate, complete and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES). Provide crisis intervention to clients in order to resolve any issues or concerns that may arise.

Qualifications

Bachelor's degree preferred At least 2-3 years of human service/case management experience Strong interpersonal, written, and verbal communication skills Excellent recordkeeping and computer skills are essential (Microsoft Office). Bilingual a plus. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues.

We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.