Associate, Network Administration and Compliance

Job Description Perform audit compliance checks and ensure compliance for all network equipment. Perform software security and vulnerability management, including tracking and status reporting on network and security related devices. Managing of proof of concept (POC) projects for the improvement of the network infrastructure.

Participate / Support in network/network security related audit(s). Create and maintain documentation of network configuration, network diagram, mapping, processes, and service records. Drive efforts to restore, recover, or alter configurations, logical or physical, to maintain service integrity. Assist in developing, implementing, and maintaining policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Conduct research on network / network security products, services, protocols, and standards to remain abreast of developments in the IT industry. Managing of proof of concept (POC) projects for the improvement of the network infrastructure. Manage network assets and servers, including maintenance of network component inventory and related documentation and technical specifications information.

Monitor and test network performance and provide network performance statistics and reports. Provide 1st level technical support, develop designs, and customize solutions to meet business and/or users’ requirements. Manage / Work with external vendors to resolve escalated issues / incidents After office hours’ support will be required at times especially during network project deployment, planned/unplanned outages, and maintenance.

Requirements

Minimum Diploma in IT or equivalent. Minimum 3 year of IT networking experience in LAN, Wireless and Network Operations. Experience in audit compliance, vulnerability management. Network certifications, such as CCNA is an added advantage. IT related certifications, such as Foundational AI skills is an added advantage.

Strong communications and written skills in English. Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment. Good communication skill, positive attitude, team player, resourceful and resolve problems with minimum supervision. Flexible to work after office hours due to nature of IT support and service oriented.

Basic understanding of AI tools and methodologies, with demonstrated ability to leverage modern productivity and AI technologies for technical documentation and problem-solving.