Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path.

I became an agent to help people prepare for the unexpected and make sure they’re truly protected. Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I’m passionate about serving others, and as a new agency, I’m looking forward to getting heavily involved in the community, on base, and through the local Chamber.

For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support. Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way.

We’re looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you’re eager to grow and be part of a new, energetic agency, this could be a great opportunity. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.