Safety Ambassador

With pride, we make public spaces friendly and vibrant for the communities we serve. We are currently hiring for safety ambassadors for mid and 2nd shifts. PAY RATE: $20.00 Hourly Overtime may be available. SHIFTS: 10:00am to 6:30pm 2:00pm to 10:30pm Days off to be determined.

JOB SUMMARY

Safety Ambassadors will patrol the city on foot or Segway as a deterrent to and being on the lookout for unwanted behavior and activity, while providing information, assistance and directions to downtown workers, residents and visitors.

ESSENTIAL FUNCTIONS

SERVING AS A DETERRENT

• Traverse the streets to circulate through assigned zone to deter unwanted activity through uniformed visible presence. OBSERVE AND REPORT
• While on patrol be watchful for unwanted behaviors or criminal activity and report to local authorities via established communication methods. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers. ADDRESS UNWANTED ACTIVITIES
• Ambassadors will firmly and courteously request compliance to persons violating low level quality of life crimes, such as aggressive panhandling, non-aggressive panhandling, loitering, disruptive behavior, etc. HOSPITALITY AND CUSTOMER SERVICE
• While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations. STAKEHOLDER RELATIONS
• Ambassadors will be responsible for making a specified number of visits to district businesses to share information and make professional contacts on behalf of the customer. REPORTING
• Must be able to develop written Incident Reports and Property Condition Reports. As well, Ambassadors must provide a daily written report to document shift activities PROFESSIONALISM
• Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism. PHYSICAL ABILITIES Must have the physical capacity to ride a Segway or traverse continuously during an eight-hour shift, with normal breaks. Must be able to work outdoors in all conditions with provided inclement weather gear. COMMUNICATION Must be able to speak, read, and write the English language in order to create basic sentences. Document activities utilizing the SMART System. Able to communicate clearly with a variety of tourists, locals and residents.

BENEFITS

Block By Block offers a complete benefit package for you and your family to include; Medical, Dental and Vision. You may also contribute to a 401k plan. Paid Monthly parking. Paid uniforms and Shoes for Crews. Monthly company sponsored training and appreciation events with your team! Employee recognition programs. Weekly pay to your bank account, up to three, or ADP issued pay card.

Leadership program to ensure your success and advancement as a leader.