Senior ServiceNow Developer

Senior ServiceNow Developer Employment Type: Onsite Annexa is currently supporting D.C. Government's Office of the Chief Technology Officer and are searching for a Senior ServiceNow Developer to join our team. This position will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.

This position will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

Responsibilities

Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements. Document and maintain functional business requirements, process flows and business use cases. Performs operational administrative tasks, as needed. Assists with report configuration and maintenance, as needed.

Configure and maintain data integrations between ServiceNow and other systems. Design/ Develop ServiceNow Forms and Tables as well as Modules. Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle. Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).

Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow. Ensure adherence to ServiceNow best practices, agency security guidelines, governance policies and maintain as close to an out of the box environment as possible. Perform code reviews and mentor junior developers.

Stay updated on ServiceNow releases, features, and industry trends. Identify opportunities for process improvement and automation.

Required Skills

6+ years of Hands-on experience with ServiceNow development (ITSM, ITFM, HRSD, ITOM, PPM, and SPM). 6+ years of experience of proficiency in Javascript, HTML, CSS, and REST APIs. 6+ years of experience and in-depth knowledge of implementing ServiceNow Architecture and ServiceNow scripting. ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification.