Manager Nursing, Quality & Clinical Governance

KPJ Centre for Sight (KPJ CFS) Location: Multi-Branch Operations (Based in KL branch) Key Responsibilities Nursing Leadership & Operations: Lead and oversee nursing services across all branches, ensuring clinical excellence, patient safety, workforce efficiency and service quality. Quality & Regulatory Compliance: Manage quality assurance programs, clinical audits, SOPs and compliance with MOH, CKAPS and KPJ Group standards.

Risk Management: Serve as Risk Management Coordinator, overseeing risk assessments, incident reporting, investigations and mitigation plans. Consultant Management: Coordinate consultant recruitment, onboarding, credentialing, privileging and appointment renewals with relevant stakeholders. Licensing & Regulatory Affairs: Monitor and coordinate licensing applications, renewals, regulatory inspections and compliance requirements for new and existing centres.

Medical Advisory Committee (MAC): Serve as MAC Secretary, coordinating meetings, documentation, minutes, resolutions and follow-up actions. Clinical Governance & Patient Safety: Drive clinical quality improvement, infection prevention, surgical safety and standardization of clinical practices. People Management & Development: Oversee nursing manpower planning, recruitment, competency development, training, performance and discipline.

Operational Excellence: Optimize operating theatre efficiency, clinical resources, patient experience and nursing-related costs. Other Duties & Responsibilities: Undertake ad-hoc assignments, additional responsibilities and new initiatives as directed by the immediate superior, in line with organisational needs and priorities.

Candidate Requirements Bachelor's Degree in Nursing with valid Malaysian Nursing Board registration and Annual Practicing Certificate (APC). Minimum 8–10 years of nursing experience , including at least 3–5 years in a nursing leadership or management role . Experience in ophthalmology, operating theatre, ambulatory care or private healthcare is an advantage.

Good understanding of healthcare quality management, risk management, regulatory compliance and clinical governance. Experience in CKAPS licensing, medical consultant coordination or MAC secretariat functions is highly desirable. Strong leadership, communication, problem-solving and organizational skills. Ability to manage multiple branches and collaborate effectively with medical consultants and management.