Service Engineer - Refrigeration & AC

The Service Engineer will play a vital role in our LAC Qatar Service department, taking charge of technician supervision, client interactions, and ensuring smooth operations across AC & Refrigeration sites. This position offers an opportunity to lead and manage a team, ensuring efficient and effective service delivery.

The successful candidate will be a key point of contact for clients, building strong relationships and ensuring their satisfaction. Supervise and manage a team of technicians, providing guidance and support. Oversee and manage all sites related to AC & Refrigeration, ensuring optimal performance. Engage with clients, understand their needs, and provide excellent customer service.

Submit invoices and ensure accurate record-keeping for all service activities. Conduct regular site visits to assess and maintain equipment performance. Troubleshoot and resolve technical issues, providing timely solutions. Maintain a safe and healthy work environment, adhering to all safety protocols. Stay updated with industry trends and best practices in AC & Refrigeration.

Collaborate with other departments to ensure seamless service delivery. A bachelor's degree in Engineering or a related field is preferred. Minimum 5 years of experience in a similar role, with a proven track record. Strong leadership and management skills, with the ability to motivate a team. Excellent communication and interpersonal skills for client interactions.

A proactive and solution-oriented approach to problem-solving. Good knowledge of AC & Refrigeration systems and equipment. Ability to work independently and manage multiple tasks effectively. Valid driving license and willingness to travel as required. Proficiency in MS Office and relevant industry software.