Referral Coordinator

Job Details: Job Location: Coastal Health Corporate

• Orange Park, FL, Salary Range: Undisclosed, Referral Coordinator – Corporate Office Location: Orange Park, FL Schedule: Monday–Friday, 8:00 AM–5:00 PM Company: Coastal Health Join the Coastal Health Family! Coastal Health is seeking a dependable, detail-oriented, and organized Referral Coordinator to join our growing Corporate team in Orange Park, Florida. The Referral Coordinator plays an important role in coordinating patient referrals and ensuring patients receive timely access to the specialty care they need. The ideal candidate will have strong communication and organizational skills, the ability to multitask, and experience working in a fast-paced medical office environment.

Responsibilities

Process and coordinate incoming and outgoing patient referrals. Review referral orders for accuracy and completeness. Verify insurance requirements and determine whether authorizations are needed. Obtain and track insurance authorizations as required. Communicate with insurance companies, specialty offices, providers, and patients.

Follow up on pending referrals to ensure timely scheduling. Monitor referral status and maintain accurate documentation. Address referral-related questions and resolve issues. Ensure referrals are sent to the appropriate specialty offices. Maintain patient confidentiality and comply with HIPAA regulations. Assist with additional administrative duties as needed.

Qualifications

Previous medical office or referral coordination experience preferred. Knowledge of insurance verification and authorization processes. Understanding of medical terminology and specialty referrals. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to prioritize tasks and meet deadlines.

Proficient computer skills and experience with electronic medical records. Athenahealth experience is a plus!

What We Offer

Comprehensive benefits package. 401(k) retirement plan. Paid time off. Seven paid major holidays. Monday–Friday schedule. Opportunity to grow with an established healthcare organization. If you are organized, enjoy working behind the scenes to help coordinate patient care, and want to be part of a team that makes a difference, we would love to hear from you!

Apply today and become part of the Coastal Health family!

Qualifications

Minimum 1-3 years experience in a medical office preferred. High school diploma or equivalent, Customer service, Oral and Written communication skills, Knowledge of medical terminology, Data entry skills, Ability to work in a fast-paced environment, and teamwork.