Kraken

Lead Software Engineer – Kraken Utilities (OSS / Telco Integrations)

Kraken

LondonFull-timePosted Mar 31, 2026

Job description

About Kraken Utilities Kraken is a globally proven technology platform, already licensed to support over 55 million customer accounts, with a target of 100 million by 2027. It is one of the most advanced, AI-driven platforms for utility management—covering billing, CRM, meter data, and intelligent customer communications.

We are now extending Kraken beyond energy into water and broadband, forming a new division: Kraken Utilities. Over the past three years, this team has been built from the ground up to re-architect and evolve Kraken for new industries—solving complex challenges like water leak detection, customer experience transformation, and high-volume data processing.

We are in a rapid growth phase, with clients including:Severn Trent, Leep, Portsmouth Water, Essential Energy, Talk. Talk, and Cuckoo, and a global team of 120+ people.