Flight Coordinator

Position Overview

Freight Runners Express is seeking a highly organized and detail-oriented Flight Coordinator to support our growing air cargo and charter operations. We are a 24/7/365 operation. Training provided. This is three, 12-hour shifts Days/Hours Saturday, 12:01am - 12:00noon Sunday, 12:01am - 12:00noon Monday, 12:01am - 12:00noon This role is similar to positions such as dispatch coordinator, logistics coordinator, or operations specialist in other industries.

If you thrive in fast-paced environments where priorities shift quickly—and enjoy coordinating people, schedules, and real-time operations—this role could be a great fit. You’ll serve as a central hub of communication, ensuring flights are scheduled efficiently, customers are informed, and operations run smoothly from start to finish.

Key Responsibilities

Coordinate and schedule flights based on customer needs, aircraft availability, and crew schedules Act as the primary point of contact between pilots, customers, maintenance teams, and internal departments Monitor multiple communication channels (phone, email, internal systems) and prioritize tasks in real time Track flight activity and proactively address delays, changes, or operational challenges Provide timely updates and high-quality service to customers throughout the flight process Identify opportunities to enhance service, including schedule adjustments or additional flight needs Ensure all trip details are accurate, documented, and communicated clearly Maintain detailed records of flight schedules, communications, and operational updates Collaborate with internal teams to resolve issues quickly and keep operations running efficiently What We’re Looking For We welcome candidates from a variety of backgrounds, especially those with experience in: Customer service in fast-paced environments Trucking and logistics coordination Airline or airport operations Dispatch or scheduling roles Key skills and traits: Ability to process information coming from multiple sources at once Strong organizational and time-management skills Clear and professional communication (written and verbal) Comfort working in time-sensitive, rapidly changing situations Problem-solving mindset with a focus on solutions Customer-first attitude with the ability to build trust and relationships Experience with scheduling, dispatching, or coordinating operations is highly preferred Benefits: Medical/Dental/Vision/Life/Disability Insurance 401(k) with company match Paid holidays and PTO accrual Applicants must be able to pass all background checks and pre-employment drug test FRE/ACE is a part 135 airline operating in Milwaukee for 40 years.

We offer newer facilities, heated hangars, updated aircraft and avionics, and friendly atmosphere. We are a growing company with plenty of room to advance your career with management opportunities. We are proud to be a drug and alcohol-free workplace and require pre-employment prohibited substance testing. Each applicant must be a United States citizen or have the legal right to work in the United States.

FRE/ACE is an equal opportunity employer.