Junior Product Manager

Junior Product Manager — Hello. Send Experience: 1–3 years Hello. Send is looking for a Junior Product Manager to help build and scale our SaaS products. You’ll work closely with engineering, design, sales, and customers to identify problems, define product requirements, and deliver impactful product experiences. What we’re looking for 1–3 years of experience in Product Management, preferably in a SaaS/product-led environment Understanding of the CRM ecosystem, customer journeys, workflows, and integrations Hands-on exposure to AI/Agentic platforms, AI-powered workflows, or automation products Strong ability to translate customer/business problems into clear product requirements Comfortable working with engineering and design teams in an agile environment Data-driven mindset with strong analytical and problem-solving skills Excellent communication and stakeholder-management skills Curious, proactive, and excited about building products from 0 → 1 and 1 → 10 Nice to have: Experience with APIs, integrations, B2B SaaS, conversational AI, or customer engagement platforms.

Requirements

Must-have requirements 1–3 years of Product Management experience Experience working on a SaaS product, preferably B2B SaaS Good understanding of the CRM ecosystem — CRM workflows, customer lifecycle, integrations, lead/customer data, etc. Exposure to AI/Agentic products or platforms and an understanding of how AI agents/workflows are used in real-world products Experience writing PRDs, user stories, acceptance criteria, and defining product requirements Ability to work closely with engineering, design, sales, and customer-facing teams Strong analytical and problem-solving skills Good communication and stakeholder-management skills Comfortable working in a fast-paced, ambiguous startup environment Nice-to-have Experience with APIs and third-party integrations Experience with CRM, customer engagement, messaging, or automation products Understanding of LLMs, AI agents, agentic workflows, RAG, or AI automation Experience using product analytics tools and making data-driven product decisions Prior experience taking features from idea → launch → iteration