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Operations Lead-Application, Infrastructure & Service Management

Boston, Massachusetts, United States of AmericaPermanentPosted Sep 22, 2026

Job description

We are looking for an Operations Lead to govern Incident Management processes and oversee a Major Incident Management team. This role requires a Master's degree in Information Technology or a related field, along with significant experience in IT and support roles, particularly in Incident Management and Service Now. Join us to shape the future of operations management!

Description copied from State Street's careers page. Read the full posting before you apply.

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