Creator Operations Graduate (TikTok Shop Operations) - 2027 Start

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

About the team

The creator team plays a core role in designing the overall creator ecosystem strategy and execution plan and driving the business to success by win-win cooperation together with the creators and sellers.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by end of year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Manage creator relationships through both one-to-one and community-wide communication to drive creator engagement and long-term growth.
• Develop quarterly and monthly operation plans for creators to increase their content production diligence and increase creators' earning potential on eCommerce Platform.
• Organize activities for creators to improve content quality and understanding of eCommerce policies both online and offline.
• Coordinate with internal and external stakeholders to plan and execute creator-centric campaigns to drive creator growth.
• Coordinate with brands and sellers to build partnerships and collaborations with creators to achieve healthy platform growth.
• Become familiar with internal creator management tools and e-commerce related functions for creators.
• Ensure smooth delivery and communications between all creators-related stakeholders both internally and externally
• Support all creator-related operational tasks when required.

Qualifications

Minimum Qualifications

• Individuals who are completing or have recently completed a Bachelor's/ Master's degree.
• Excellent written and oral communication skills in English & Spanish, to communicate with internal and external stakeholders
• Bachelor's degree in Business Administration, Marketing, Communications or a related field
• Fast learner and hands-on oriented-able to move things forward
• Strong analytical mindset with the ability to interpret data and derive actionable insights.
• Strong planning skills for online & offline campaigns, creative and good at brain-storming

Preferred Qualifications

• Prior experience in e-commerce is strongly preferred
• Experience in planning and executing training programs, webinars, or workshops
• Prior experience as a content creator is a plus